Front Desk Receptionist - New York, NY

The Front Desk Coordinator will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Key responsibilities include:

• Patient Check-In/Out: Efficiently manage the patient check-in and check-out process, ensuring accurate information is collected and recorded.
• Scheduling: Handle appointment scheduling for patients, coordinating with medical staff to ensure optimal clinic flow.
• Phone Communications: Answer and direct phone calls in a professional manner, providing information and assistance as needed.
• Administrative Support: Assist with various administrative tasks, including managing patient records, verifying insurance information, and handling billing inquiries.
• Customer Service: Provide exceptional customer service, addressing patient needs and concerns promptly and courteously.
• Office Coordination: Maintain a neat and organized front desk area, ensuring all necessary supplies are stocked and available.

The successful candidate will demonstrate excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. This role offers the opportunity to be an integral part of a dynamic medical practice, contributing to a positive patient experience.

Must Have(s):

• Previous experience in a front desk or administrative role in a healthcare setting.
• Polished and professional demeanor.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.